Open311 is an Inquiry/Information API that provides open channels of communication for issues that concern public space and public services. Open311 provides a standardized protocol for location-based collaborative issue-tracking that is accessed via a Service Discovery mechanism Open311 provides access to Services, Facilities, and Frequently Asked Questions (FAQs). Open311 can be accessed to retrieve content that is typically provided to callers of the 311 system as an answer to their questions.
Open311 also provides the 311 Today RSS feed which provides daily status messages regarding Public Schools, Alternate Side Parking, and Garbage/Recycling pick up. Important City announcements based on current events may also be provided through this feed.